petomg.us

PETOMG Paw Print Pet ID Tags ,Customized Personalized Text | Solid Stainless Steel

$13.99
Free Shipping & Returns contiguous US only.
Style
Description
【Sturdy & Solid】 Well-made with high quality stainless steel, this pet ID tag comes in the shape of a paw. It measures appropriately 1.06’’ * 0.98’’, small,light-weight but durable, so the paw print pet id tag is more suitable for small and medium size dogs and cats. The letters in the personalized dog tag are etched by the laser,so your customized text is engraved deeply, easy to read, readable and won’t fade easily.
【Personalized Dog Tag】This customized dog and cat tags can only be engraved on the back , the more words you leave, the smaller the letters will be, Up to 4 lines of words can be engraved on.
【Customize Now】 Choose the color you like.Follow the instructions and you can sum up to 3 lines of personalized text, like the pet’s name, your address, phone numbers.
【Gifts for Your Dogs & Cats】 You can attach the personalized pet id tags to your dogs’ or cats’ collars, harnesses and outfits.The paw print tag will well match your cute pets.If you have any questions about delivery, replacement or want to change your personalized information, please contact us! We will reply as soon as possible.
Shipping policy Refunds & Exchanges Care Guide
Style

Product information

Thank you for visiting and shopping at PETOMG. The following are the terms and conditions that constitute our Shipping Policy.

Products in the petomg.us online store are only available in contiguous US only. All non-custom orders are processed within 1 working day and free shipped contiguous US only. Orders are not shipped or delivered on weekends. 

For items that are on backorder, we will strive to dispatch the items as soon as they become available. The items will be shipped in an order with respect to the dates the orders are received. All custom order items are non-refundable or exchangeable except for major quality issues or breakage.

The items are delivered to the delivery address indicated by the customer in the order at the latest on the date indicated during the order and according to the region of delivery. 

Delivery periods may be longer during busy operating periods.

Order Type Processing time  Shipping time Total Delivery Time
Non-custom orders
1 working day 2 - 4 working days 3 - 4 workding days
Custom Orders 1- 2 working days 4 - 6 working days 5 - 8 working days

 

Shipping Time

Country or region USPS  USDHL FedEx/UPS OG
Contiguous US

1 - 4

working days

3 - 5

working days

2- 4

working days

1 - 4

working days

For non-custom orders:

  • We will cover 100% of your shipping cost and tax. You will not need to pay extra for any items you purchase. 
  • We guarantee that your order will be shipped from our local warehouses (Chino & Hainesport in US) within 1 working day once your payment has been completed.
  • We will match you with the most efficient delivery service provider based on the address of your order. Delivery times will depend on the service provider and can take from 2 to 4 working days depending on the delivery distance (unavoidable factors include but are not limited to bad weather, road control etc). 
  • Once your order has been placed, we will track on your order delivery. In case of abnormal delivery, we will take immediate action and contact you.

You can always contact us for any question at aftersale@petomg.us.

 

For custom orders:

  • We will cover 100% of your shipping cost and tax. You will not need to pay extra for any items you purchase.
  • For customized services, please communicate with support@petomg.us to confirm before placing an order. We proactively send you draft orders. Customized orders need to be produced separately by the factory and will take 1-2 working days.
  • For customized services and items, please confirm the accurate information when placing an order. We’re sorry that we do not support later information changes.
  • We will match you with the most efficient delivery service provider based on your order address. Delivery time will depend on the service provider and may take 4-6 working days depending on the delivery distance (unavoidable factors include but are not limited to bad weather, road restrictions, etc.). Once the package has been delivered, we will email you the tracking number for the package.
  • Once your order has been placed, we will track on your order delivery. In case of abnormal delivery, we will take immediate action and contact you.

You can always contact us for any question at aftersale@petomg.us.

Note:
1) All of our orders are shipped via DHL, FedEx, USPS, TNT, OCS, UPS, and other carriers, depending on your location.
2) We cannot deliver to PO Boxes and Military Addresses (APO, FPO).
3) Before you place your order, please confirm the shipping address, as later changes may result in additional charges.

Shipment confirmation & Order tracking

  1. A confirmation email of your order details will be sent to you once received. We will begin to process your order ASAP.
  2. A tracking number will be sent to you by email once your item is shipped out. The tracking number will be active within 1 working day.

    First of all, we would like to thank you for your purchase. Please read the description of the product, the return and refund policy carefully before you place an order to ensure this remains consistent with your wishes. 

    45-Days Return & Refund Policy

    If you are unhappy with your purchase, as long as you contact us at aftersale@petomg.us within 45 days from the receipt of the item, we will process your return/exchange request. Returns will not be allowed after 45 days unless an extension is granted.

    Return & Exchange Conditions

    • Major defects in product quality or delivery damage.
    • Items must be returned within 45 days after you receive them.
    • All items should be in the same condition that you received them, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
    • When returning or exchanging items, customers must use a shipping method providing tracking information.
    • The product you receive is different from the description due to warehouse reasons.

    Non-returnable items:

    • Please be advised that change-of-mind returns, exchanges, and refunds are not accepted.
    • Damage/Lost caused by customers are non-refundable.

    General Return Process

    • Initiate a return: Please email us at aftersale@petomg.us with photos and/or videos of the items and let us know your order number or proof of purchase. Our customer service staff will determine the eligibility for your return request within 1 business days.
    • Ship the item back: If your return is accepted, we’ll send you the return address(Note: Items returned without authorization will not be accepted). We recommend that you send your return/exchange in a shipping method providing tracking information as well as a signature, because we will not be responsible for lost return/exchange.
    • Refund or Exchange: A full refund will be issued within 2 working days after we have received your return and confirmed that it is as described above. Under normal circumstances, the refund arrival time is within 10 working days, and the specific arrival time is subject to the announcement of the bank handling the refund.
    • In case of other special circumstances with a return request, please contact us for feedback on your situation and we will coordinate the processing of your return request.
    • We will reply to you via email within 2 working days of receiving your return request in any case to represent your order in the after-sales process.

    Return Charge

    • We will provide a full refund for you.
    • No restocking fee to be charged to the consumers for the return of items.

    Refunds

    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, the refund will be provided to the original method of payment within 2 working days.
    • If you haven’t received the refund within 10 working days, please check your bank account again. Then contact your bank or credit card company. It may take some time before a refund is official posted. If you’ve done all of this and you still have not received your refund, please contact us at aftersale@petomg.us

     The following circumstances may affect your return or exchange:

    1. No returns/refunds will be accepted without prior notice to us and we may refuse to accept your parcel and be disqualified from returning it as a result.
    2. No delivery received due to discrepancy between the actual delivery address and the order address.
    3. Delivery delay caused by other unavoidable factors, including but not limited to bad weather or road control, etc.

    You can always contact us for any return/refund question at aftersale@petomg.us

    PETOMG Pet Furniture Cleaning Guide

    Thank you for choosing PETOMG pet furniture! The following tips will help you keep your pet’s furniture looking its best.

    1. How to clean the wood?
    • The wooden boards on PETOMG pet furniture are made of rubber wood, and the surface of the wood is also brushed with an environmentally friendly coating to prolong the use of the wood. Use a damp (non-abrasive sponge) and some non-toxic cleaning agents (such as dish soap) lightly scrub the board. Make sure to keep the scratching posts and pads from getting wet. At last, wipe the board dry with a clean cloth.
    1. How to clean the scratchingposts and pads?
    • Our scratching posts and pads are made of sisal (The cat scratching posts of cat wall products are wrapped with kraft paper. The floor-to-ceiling cat tower's scratching posts are made of kraft paper tubes). The materials are absorbent, so you should not clean them with water. You can use a vacuum cleaner to remove all the dust and grime. If one of the posts does get wet or wet, be sure to act quickly and dry it completely with a hair dryer using cool air.
    1. How to reduce mold damage to furniture in a healthy and environmentally friendly way?
    • Regularly clean the room where the product is located, especially after pets are outdoors, as they may carry mold spores in their paws and hair.
    • Regularly ventilating the room will bring clean air into the room and blow away moisture, thus preventing the growth of mold.
    • Do not store pet furniture in wet rooms (such as bathrooms, laundry rooms, etc.) Pet owners living in humid climates must pay extra attention to the placement of pet furniture, taking into account the product's need for a dry environment.

    Text custom laser engraving

    you can engrave your pet's name, pet mother's contact information, address, etc.
    Laser engraved, each pet tag can keep the text message for a long time.

    Perfect Size

    The tag measures about 1.06" x 0.98"
    Exquisite and beautiful size, thick enough texture allows pet tags to fit most small and medium-sized pets.

    Reliable Material

    This split ring is heavy duty forged and made from solid stainless steel.
    The clips extremely durable for all heavy duty and will not corrode or rust.

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